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Organizational Research Methods, Vol. 10, No. 3, 449-462 (2007)
DOI: 10.1177/1094428107300228
© 2007 SAGE Publications

On Measuring Individual Knowledge in Organizations

Stephen P. Borgatti

Carroll School of Business, Boston College

Inga Carboni

Carroll School of Business, Boston College

How can knowledge held by individuals and groups be accurately measured when the a priori ``right'' answers are unknown? This article presents a promising new approach, based on anthropological consensus theory, to solving this common research problem. Using a unique data set, we compare the consensus approach with more traditional approaches (e.g., standardized testing). The results suggest that a consensus-based method may be a highly accurate way to estimate knowledge levels in a number of settings.

Key Words: knowledge • measurement • consensus


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