|
Sign In to gain access to subscriptions and/or personal tools.
|
Organizational Research Methods, Vol. 8, No. 4,
410-428 (2005)
DOI: 10.1177/1094428105280118
Eliciting Managers Personal Values: An Adaptation of the Laddering Interview Method
Humphrey Bourne
University of Bristol
Mark Jenkins
Cranfield School of Management
The authors describe an adaptation of the laddering method that allows interpretive researchers to uncover informants personal values during the course of a single interview where other subjects are also explored. The authors explain laddering and illustrate its outcomes by means of case examples. The method allows the exploration of personal values to be integrated into a more flexible interview method, providing greater scope for probing salient issues while optimizing the (potentially limited) time available with informants.
Key Words: interpretive interviews personal values laddering
References
- Adams-Webber, J. R. (1979). Personal construct theory: Concepts and applications. Chichester, UK: John Wiley.
- Armstrong, A. E. (1979). On values and decision-making. Unpublished doctoral dissertation, University of Bath, UK.
- Bannister, D., & Fransella, F. (1986). Inquiring man: The psychology of personal constructs (3rd ed.). London: Croom Helm.
- Bumpus, M. A., & Munchus, G. (1996). Values in the workplace: Diversity in meaning and importance. International Journal of Value-Based Management, 9, 169-194.
- Douglas, J. D. (1985). Creative interviewing. Beverly Hills, CA: Sage.
- Eden, C., & Ackermann, F. (1998a). Analyzing and comparing idiographic causal maps. In C. Eden & J.-C. Spender (Eds.), Managerial and organizational cognition: Theory, methods and research (pp. 192-209). London: Sage.
- Eden, C., & Ackermann, F. (1998b). Making strategy: The journey of strategic management. London: Sage.
- Eden, C., Jones, S., & Sims, D. (1979). Thinking in organizations. London: Macmillan.
- Fransella, F., & Bannister, D. (1977). A manual for repertory grid technique. London: Academic Press.
- Frondizi, R. (1971). What is value? An introduction to axiology (2nded.). LaSalle, IL: Open Court.
- Gengler, C. E., Mulvey, M. S., & Oglethorpe, J. E. (1999). A means-end analysis of mothers infant feeding choices. Journal of Public Policy and Marketing, 18(2), 172-188.
- Grunert, K. G., & Grunert, S. C. (1995). Measuring subjective meaning structures by the laddering method: Theoretical considerations and methodological problems. International Journal of Research in Marketing, 12, 209-225.[CrossRef]
- Gutman, J. (1982). A means-end chain model based on consumer categorization processes. Journal of Marketing, 46, 60-72.[CrossRef]
- Gutman, J. (1990). Adding meaning to values by directly assessing value-benefit relationships. Journal of Business Research, 20, 153-160.
- Hinkle, D. N. (1965). The change of personal constructs from the viewpoint of a theory of construct implications. Unpublished doctoral dissertation, Ohio State University, Columbus.
- Johnson, G., Melin, L., & Whittington, R. (2003). Micro strategy and strategizing: Towards an activity-based view. Journal of Management Studies, 40(1), 3-22.
- Jolly, J. P., Reynolds, T. J., & Slocum, J. W. (1988). Application of the means-end theoretic for understanding the cognitive bases of performance appraisal. Organizational Behavior and Human Decision Processes, 41, 153-179.
- Katz, D., & Kahn, R. L. (1978). The social psychology of organizations. New York: John Wiley.
- Kelly, G. A. (1955). The psychology of personal constructs. New York: Norton.
- Kitwood, T. M., & Smithers, A. G. (1975). Measurement of human values: An appraisal of the work of Milton Rokeach. Educational Research, 17(3), 175-179.
- Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization Science, 5, 14-37.[Abstract/Free Full Text]
- Reynolds, T. J., & Gutman, J. (1984). Laddering: Extending the repertory grid methodology to construct attribute-consequence-value hierarchies. In R. E. Pitts & A. G. Woodside (Eds.), Personal values and consumer psychology (pp.155-167). Lexington, MA: Lexington Books.
- Reynolds, T. J., & Gutman, J. (1988). Laddering theory, method, analysis, and interpretation. Journal of Advertising Research, 28(3), 11-31.
- Reynolds, T. J., & Rochon, J. P. (1991). Means-end based advertising research: Copy testing is not strategy assessment. Journal of Business Research, 22, 131-142.
- Rokeach, M. (1973). The nature of human values. New York: Free Press.
- Rokeach, M. (1979). From individual to institutional values: With special reference to the values of science. In M. Rokeach (Ed.), Understanding human values (pp. 47-70). New York: Free Press.
- Schwartz, S. H. (1996). Value priorities and behavior: Applying a theory of integrated value systems. In C. Seligman, J. M. Olson, & M. P. Zanna (Eds.), The psychology of values: The Ontario symposium (pp. 1-24). Mahwah, NJ: Lawrence Erlbaum.
- Spradley, J. P. (1979). The ethnographic interview. New York: Holt, Rinehart and Winston.
- Valette-Florence, P. (1997). A causal analysis of means-end hierarchies: Implications in advertising strategies. In L. R. Kahle & L. Chiagouris (Eds.), Values, lifestyles, and psychographics (pp. 199-216). Mahwah, NJ: Lawrence Erlbaum.
- Von Krogh, G., Ichijo, K., & Nonaka, I. (2000). Enabling knowledge creation. New York: Oxford University Press.
- Walker, B. A., & Olson, J. C. (1991). Means-end chains: Connecting products with self. Journal of Business Research, 22, 111-118.
- Watson, T. J. (1994). In search of management: Culture, chaos and control in managerial work. London: Routledge
- Wright, K. J. T. (1970). Exploring the uniqueness of common complaints. British Journal of Medical Psychology, 43, 221-232.

CiteULike Connotea Del.icio.us Digg Reddit Technorati What's this?
|